Cookie Policy
Last updated: December 2024
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners about user behavior.
This Cookie Policy explains how Wowra Chatbot ("we," "our," or "us") uses cookies and similar technologies on our website and services. It should be read together with our Privacy Policy.
Note: By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time through your browser settings.
Essential Cookies
RequiredThese cookies are necessary for the website to function properly and cannot be disabled.
- • Session management and user authentication
- • Security and fraud prevention
- • Load balancing and performance optimization
- • Remember your cookie preferences
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalization features.
- • Remember your preferences and settings
- • Store your AI assistant configurations
- • Remember your language and region settings
- • Maintain your dashboard layout preferences
Analytics Cookies
OptionalThese cookies help us understand how you use our website and improve our services.
- • Track page views and user interactions
- • Monitor website performance and errors
- • Analyze user behavior patterns
- • Generate usage statistics and reports
Marketing Cookies
OptionalThese cookies are used to deliver relevant advertisements and track marketing campaigns.
- • Show relevant ads based on your interests
- • Track the effectiveness of our advertising
- • Prevent the same ad from being shown repeatedly
- • Measure ad campaign performance
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| wowra_session | User session management | Essential | Session |
| auth_token | Authentication state | Essential | 30 days |
| user_preferences | Store user settings | Functional | 1 year |
| _ga | Google Analytics tracking | Analytics | 2 years |
| _gid | Google Analytics session | Analytics | 24 hours |
| cookie_consent | Remember cookie preferences | Essential | 1 year |
Some cookies on our website are set by third-party services that we use to enhance functionality and analyze usage:
Google Analytics
We use Google Analytics to understand how users interact with our website. This helps us improve our services and user experience.
Learn more: Google Privacy Policy
Cloudflare
Used for security, performance optimization, and DDoS protection. These cookies are essential for website functionality.
Learn more: Cloudflare Privacy Policy
Stripe
Payment processing cookies used when you subscribe to our services. These help prevent fraud and ensure secure transactions.
Learn more: Stripe Privacy Policy
Browser Settings
You can control and manage cookies through your browser settings. Here's how to manage cookies in popular browsers:
Chrome
Settings → Privacy and Security → Cookies
Firefox
Preferences → Privacy & Security → Cookies
Safari
Preferences → Privacy → Cookies
Edge
Settings → Cookies and Site Permissions
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about each cookie category
Note: Disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled as they are necessary for the website to function.
Opt-Out Links
You can opt out of specific tracking services:
- Google AnalyticsOpt Out
- All Marketing Cookies
In addition to cookies, we may use other storage technologies such as:
Local Storage
Stores data locally in your browser to improve performance and remember your preferences across sessions.
Session Storage
Temporarily stores data during your browsing session, cleared when you close your browser.
IndexedDB
Stores larger amounts of structured data for offline functionality and improved performance.
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our website or email for significant changes
- Request renewed consent where required by law
- Provide clear information about what has changed
We encourage you to review this policy periodically to stay informed about how we use cookies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@wowra.com
Data Protection Officer: dpo@wowra.com
Address: [Your Business Address]
Phone: [Your Phone Number]
We aim to respond to all inquiries within 72 hours.